The business case for training

Change the way you think: consider training as an investment in your most valuable asset, not an expense. When staff are aware of the importance of reducing their energy consumption and have the know-how to deliver those savings, organizations benefit through reduced utility and maintenance costs. Like any investment, training requires an upfront cost, but it won't take long before you start reaping the benefits.

"The occupants and operators of our facilities are the key to energy management success. They are the eyes and ears of the building and have the greatest impact. [Energy management training] makes energy part of everyone's job."

Building the Business Case for Energy Management Training, PRISM Engineering, March, 2011.

Training provides a variety of benefits throughout the organization, including:

  • increased staff and building occupant awareness
  • enhanced knowledge and skills
  • reduced energy and cost savings
  • engaged staff and culture of energy savings
  • extended building life
  • reduced maintenance costs

Who needs training?

From building custodians to tenants to senior executives, everyone has an impact on your building's energy performance. Typically, individuals responsible for managing energy in an organization, including facility and property managers, building operators, and maintenance technicians should participate in energy management training. Tradespeople, contractors, service providers and energy consultants can also benefit from energy management training. Less traditionally, general employees and managers also take part in training.

The table below summarizes key outcomes that training key building personnel can provide for your organization:

Table 1  Training outcomes for building personnel
Benefit Senior Management Energy Manager Facility Operators/Managers Building Occupants
Knowledge and skills   Image of a check mark indicating member of group Image of a check mark indicating member of group  
Energy savings and cost savings  Image of a check mark indicating member of group Image of a check mark indicating member of group   Image of a check mark indicating member of group
Reduced downtime and maintenance costs   Image of a check mark indicating member of group Image of a check mark indicating member of group  
Staff engagement Image of a check mark indicating member of group Image of a check mark indicating member of group   Image of a check mark indicating member of group
Enhanced corporate culture Image of a check mark indicating member of group Image of a check mark indicating member of group    
Professional development / certification   Image of a check mark indicating member of group Image of a check mark indicating member of group  
Reduced environmental impacts Image of a check mark indicating member of group Image of a check mark indicating member of group Image of a check mark indicating member of group Image of a check mark indicating member of group
Better built environment Image of a check mark indicating member of group Image of a check mark indicating member of group Image of a check mark indicating member of group Image of a check mark indicating member of group