Guidelines for ENERGY STAR (Fenestration)

Energy Star logo

Guidelines for the labelling and promotion of ENERGY STAR® certified fenestration products, sold in Canada

February, 2015 (amended June 2015)

These Guidelines provide detailed information on how to label windows, doors and skylights for ENERGY STAR Canada and how to develop and use promotional materials for ENERGY STAR certified products in Canada.

Please ensure that everyone in your organization and agencies who are responsible for labelling and ENERGY STAR related publications has read and understands these guidelines. ENERGY STAR Participants will find all the electronic files referred to in these guidelines on the ENERGY STAR Participant’s website.

Note: All window and door manufacturers and dealers who participate in ENERGY STAR Canada are also responsible for the proper use of the ENERGY STAR name and symbol as set out in the Guidelines for the application and reproduction of the ENERGY STAR name and symbol in Canada.

 

Download the Guidelines for labelling and promotion of the ENERGY STAR certified fenestration products sold in Canada-February 2015. (PDF - 1.86MB)

Contents

1. Registration of the ENERGY STAR name and symbol in Canada

The U.S. Environmental Protection Agency (EPA) has officially registered the ENERGY STAR name and symbol in Canada with the Canadian Intellectual Property Office. Natural Resources Canada (NRCan) is responsible for promoting and monitoring the use of the ENERGY STAR name and symbol in Canada. NRCan also monitors use of the name and symbol in the marketplace and makes direct contact with any entity that fails to comply with the guidelines.

You must have signed a Participant Administrative Arrangement with NRCan or a Letter of Permission to use the ENERGY STAR name and symbol. Misuse of the name and symbol may result in the termination of the Participant Arrangement.

2. The United States and ENERGY STAR certified products

If you intend to sell or promote products as ENERGY STAR certified in the United States, you will have to register with U.S. ENERGY STAR and comply with its guidelines.

U.S. technical specifications for windows, doors and skylights are not the same as those in Canada. For information on the U.S. ENERGY STAR window and door program, visit the website at www.energystar.gov.

Note: The U.S. Customs Service may seize products exported to the U.S. if they display the ENERGY STAR symbol incorrectly according to EPA guidelines.

3. Labelling

  1. General requirements

    These labelling guidelines are applicable to Version 4.0 of the fenestration technical specification. Manufacturer Participants may begin labelling for the Version 4.0 on January 1, 2015. Labelling to the Version 3.0 specification must end by January 31, 2015.

    ENERGY STAR fenestration label colours
    The information provided below is intended to ensure that Participants use the correct colours when reproducing or customizing a label template.

    Two-colour process: 100C 100K
    Greyscale: 100K 35K
    Black: 100K
    Pattern: 100K

    Finding the right ENERGY STAR fenestration label
    Each Participant is provided an Energy Efficiency Reporting Form that shows their registered models for ENERGY STAR. The form shows the correct zone or zones of ENERGY STAR certification in Canada and should be used to determine the right ENERGY STAR Fenestration Label for each model.

    Products with mullions (composite units and combination assembly products)
    A composite or combination fenestration product is comprised of two or more individual units mulled or attached together intended for installation in one rough opening. When labelling these products for energy performance, it is permissible to have only one ENERGY STAR Fenestration Label and one Energy Performance Temporary Label on each unique operator type. For example, if a mulled product has two operable casements and two fixed casements, then only one of the operable casements and one of the fixed casements need to be labelled.

    Labelling for structural performance
    ENERGY STAR in Canada does not require certified structural performance results. If a product is certified for its structural performance by an independent third party, the manufacturer should consult the certification body for their structural performance labelling requirements. In addition, the 2010 Model National Building Code references NAFS 08 and its Canadian Supplement requires labelling for structural performance. Manufacturers should consult with their provincial or local code authorities to find out which version of the building code is applicable in the region that they are servicing and to find out what the labelling expectations are for structural performance.

    NAFS labelling can be complex. Manufacturers and certification bodies should consult the Fenestration Canada documents entitled: NAFS Labelling Guidelines for Canada and Voluntary NAFS Labelling Guidelines for Products with Mullions which are available at www.fenestrationcanada.ca. They can also be contacted by phone at 613-724-7239 or by e-mail at info@fenestrationcanada.ca.

    If the structural performance results have not been certified by an independent third party, the performance information must be separated from the ENERGY STAR and energy performance labels by at least 1 cm.

    Private labelling
    Private labelling is when a manufacturer makes and distributes products under a brand name other than the manufacturer’s name. Manufacturers are allowed to use private label brand names on their labels according to the requirements of their energy performance certification agency.

    Custom labels
    Occasionally, a manufacturer Participant may be unable to use the label templates. Custom labelling is allowed only upon NRCan approval.

    Please send any mock-ups to fenestration@nrcan.gc.ca and allow two to four weeks for review.

    Spine labels
    An ENERGY STAR Fenestration Label may be used on the spine of a product or its packaging. Due to its rectangular shape, ENERGY STAR Fenestration Labels that do not have a map make an ideal spine label. A Spine Label may be necessary when the edge of the product is visible in a store display area and it is difficult or dangerous for the purchaser to try to see the labels by pulling the product out of the display or rack.

  2. Models certified by CSA Group, Intertek and Quality Auditing Institute (QAI)

    Labelling for ENERGY STAR is comprised of three parts:

    1. the ENERGY STAR Fenestration Label
    2. the NRCan Energy Performance Label
    3. the certification body’s permanent label or mark

    The ENERGY STAR Fenestration Label and the NRCan Energy Performance Label are removable and normally attached in a visible area of the product such as on the glass or door slab, or on the product packaging. The permanent label or mark is placed in a location normally hidden from view but easily accessible. On a non-operable product, the permanent label may be made from clear label stock and affixed to a location out of the direct line of view such as the top corner of the glass area.

    NRCan provides templates that combine the ENERGY STAR Fenestration Label with the NRCan Energy Performance Label. All of the performance values (U-factor, SHGC, ER, VT) are required to be entered on the energy performance label.

    Example of a temporary label and a permanent label for a CSA certified product.

    ENERGY STAR / NRCan Temporary Label
    CSA certified window
    Minimum size 7.5 cm X 12 cm (with map)

     
    Sample QAI permanent label or mark showing the name of the manufacturer, the performance standard to which the product is certified to and the QAI certification mark.

    CSA Permanent Label/Mark
    No minimum size required by CSA – must be legible

     

    In addition, the manufacturer’s box on the temporary label must show:

    • the manufacturer’s or private labeler name.
    • the model’s frame type (example: vinyl clad wood).
    • the model’s operator type (example: double horizontal slider).
    • a glazing description including:
      • the number of layers of glazing (example: triple glaze).
      • if applicable, the gas fill and the number of cavities filled for units with more than one cavity (example: argon/air filled – both cavities).
      • if applicable, the low-e coating and the surface number(s) it is applied to (example: low-e coating (e=0.022, S3, S5).
      • if applicable, the generic height of the internal grills.
    • the model’s full NRCan Reference Number.
    • the permanent label, mark or template is provided by the certification body.

    Note: showing the air leakage value on the energy performance label is no longer a requirement.


    Example of a temporary label and a permanent label for a QAI certified product.

    Sample ENERGY STAR / NRCan temporary label for a window. The ENERGY STAR portion has an ENERGY STAR certification mark and a map of Canada indicating that the product is certified for Zones 1, 2 and 3. The NRCan portion has a CSA certification mark and the product’s specific performance ratings, brand name and model description.

    ENERGY STAR / NRCan Temporary Label
    QAI certified skylight
    Minimum size 7.5 cm X 12 cm (with map)

     

    QAI Permanent Label/Mark
    QAI Minimum Size 1.5 cm X 4 cm

     

    Example of a temporary label and a permanent label for a Intertek certified product.

    Sample ENERGY STAR / NRCan temporary label for a sliding glass door. The ENERGY STAR portion has an ENERGY STAR certification mark and text indicating that the product is certified for Zones 1 and 2. The NRCan portion has an Intertek / Warnock Hersey certification mark and the product’s specific performance ratings, brand name and model description.

    ENERGY STAR / NRCan Temporary Label
    Intertek certified sliding glass door
    Minimum size 7.5 cm X 9.5 cm (no map)

     
    Sample Intertek permanent label or mark showing the name of the manufacturer, the performance standard to which the product is certified to and Intertek’s Warnock Hersey and ETL certification marks.

    Intertek Permanent Label/Mark
    No minimum size required by Intertek – Must be legible

     
  3. Models certified by the U.S. National Fenestration Rating Council (NFRC)

    Labelling for ENERGY STAR is comprised of three parts:

    1. The ENERGY STAR Fenestration Label
    2. The NFRC Temporary Label
    3. The NFRC Permanent Label

    Label examples:

    Sample ENERGY STAR / NFRC temporary label for a window. The ENERGY STAR portion has an ENERGY STAR certification mark and text indicating that the product is certified for Zones 1, 2 and 3. The NFRC portion has a NFRC certification mark and the product’s specific performance ratings, brand name and model description.

    ENERGY STAR / NFRC Temporary Label
    Certified window
    ENERGY STAR section only (with map)
    Minimum size 9.5 cm X 6 cm
    ENERGY STAR section only (no map)
    Minimum size 9.5 cm X 3 cm

     
    Sample ENERGY STAR / NFRC temporary label for a hinged door. The ENERGY STAR portion has an ENERGY STAR certification mark and a map of Canada / U.S.A. indicating that the product is certified for Zones 1 and 2 in Canada and all of the zones in the U.S.A. The NFRC portion has a NFRC certification mark, brand name, product line code and the product’s specific performance ratings for each glazing option.

    ENERGY STAR / NFRC Temporary Label
    Certified hinged door
    ENERGY STAR section only (with map)
    Minimum size 9.5 cm X 6 cm
    ENERGY STAR section only (no map)
    Minimum size 9.5 cm X 3 cm

     
    Sample NFRC permanent label or mark showing the name of the manufacturer, product line information, name of the Inspection Agency and the NFRC certification mark.

    One NFRC Permanent Label/Mark Example (other types exist)
    No minimum size – label must be of sufficient size to contain all required information

     

    The ENERGY STAR Fenestration Label and the NFRC Energy Performance Labels are removable and normally attached in a visible area of the product such as on the glass or door slab, or on the product packaging. The permanent label or mark is placed in a location normally hidden from view but easily accessible. On a non-operable product, the permanent label may be made from clear label stock and affixed to a location out of the direct line of view such as the top corner of the glass.

    Participants are required to follow the NFRC labelling requirements. In addition, NRCan requires that the correct Energy Rating (ER) value appear on the ENERGY STAR Fenestration Label on windows and sliding glass doors. For labels with a map, the ER should appear in the upper right hand corner. For labels with no map, the ER should appear to the right of the website address. For models certified by NFRC, NRCan only provides the ENERGY STAR Fenestration Label templates.

    Note: It is not required to show air leakage values on the NFRC temporary label in Canada; however, if the values are shown, the values must be shown in both metric and inch-pound units.

  4. ENERGY STAR fenestration label types and minimum sizes

    When applied separately to a product, the following minimum label sizes apply.

    Type 1 –all certified models - minimum size 7.5 cm by 2.5 cm

    Sample ENERGY STAR black and white label with the ENERGY STAR certification mark, website address and text indicating that the product is certified for Zones 1 and 2.
     

    Type 2 –all certified models - minimum size 7.5 cm by 5.0 cm

     

    Type 3 – NFRC certified models only – minimum size 7.5 cm by 5.0 cm

     

4. Promotion

  1. General

    These guidelines are designed to help Participants produce promotional materials correctly.

    The main idea behind ENERGY STAR is to give consumers an easy way to identify products that are among the most energy efficient in the marketplace. Certified products and promotional materials should, therefore, usually only display the distinctive ENERGY STAR symbol. For windows, doors and skylights, however, it is also necessary to show the climate zone(s) for which the product is ENERGY STAR certified. Without the zone information, the consumer would not know if the product is ENERGY STAR certified for the area where it is to be installed.

    When marketing ENERGY STAR certified windows, doors and skylights, you must include the climate zone(s) for which the product is certified for in addition to the ENERGY STAR symbol on the product labels.

    Three points to remember:

    • Information displays in showrooms, product brochures and catalogues must cross-reference the model designator or model options (e.g., low-e glass, argon gas, insulated spacer, etc.) with an indication that the model is ENERGY STAR certified and for which climate zone/s.
    • It is permissible for promotional materials like flyers or inserts to display only the ENERGY STAR symbol on or near the product graphic when there are space constraints; however, point-of-sale materials must carry the correct information as described in the first bullet.
    • The use of the promotional map graphic (see below), the ENERGY STAR in Canada website address, energystar.gc.ca, in all promotional materials is always strongly encouraged.
  2. Promotional Map Graphic

    The climate zones in Canada are indicated clearly on a promotional map graphic developed by NRCan. This graphic can be used in product brochures, fact sheets, websites, point-of-purchase materials, etc.

    Promotional map (colour)

    Promotional map (greyscale)

     

    The NRCan promotional map graphic template is available in full colour, black and white and patterned.  All design elements in the template, except for size, must be preserved and reproduced faithfully.

    • the minimum size for the graphic is 7.5 cm by 5.0 cm.
    • the ratio of width to height is 3 units of measure to 2 units.

    Participants who choose not to use the promotional map template may produce a customized version as long as the following elements are included:

    • the ENERGY STAR symbol with the tag line: “High Efficiency/Haute efficacité” (the certification mark is not allowed).
    • an NRCan-supplied zone map of Canada.
    • a legend with the name of each zone.
    • the ENERGY STAR website address energystar.gc.ca.

    Participants may use only the zone map graphics and legend supplied by NRCan. The minimum size for the map graphic only is 4.5 cm by 4 cm. The ratio of width to height is 1.125 units of measure to 1 unit.

    Colour specification for printing
    Full colour - CMYK
    Zone 3 (blue) - 27C 9M
    Zone 2 (dark green) - 66C 100Y
    Zone 1 (lime green) - 25C 100Y
    One colour - greyscale
    Zone 3 - 10 K
    Zone 2 - 50 K
    Zone 1 - 30 K
    Black - 100K

    Colour specification for the web
    Full colour - RGB
    Zone 3 (blue) - R: 197 G: 214 B: 238
    Zone 2 (dark green) - R: 71 G: 184 B: 73
    Zone 1 (lime green) - R: 191 G: 220 B: 0
    One colour - greyscale
    Zone 3 - R: 236 G: 236 B: 236
    Zone 2 - R: 149 G: 149 B: 149
    Zone 1 - R: 194 G: 194 B: 194


The ENERGY STAR name and symbol are administered and promoted in Canada by Natural Resources Canada and are registered in Canada by the United States Environmental Protection Agency.