Energy Management Matrix for Stores, Supermarkets and Malls

Communications

• Formal and informal two-way channels of communications established among facility's energy coordinator, staff and customers
  
• Campaign established to raise awareness of energy efficiency; it includes regular publicity aimed at staff and customers
  
• Some ad hoc awareness training exists for all building users
  
• Informal contacts established to communicate facility's performance on energy and water, as well as plans for improvement
  
• No communication of facility's energy-consumption performance

Organizing for Energy Efficiency

• Energy management fully integrated into operational structure
  
• Clear delegation of responsibilities for monitoring energy consumption
  
• Role of facility-resource manager is recognized
  
• Resource manager is accountable to senior management on issues of energy efficiency
  
• An energy coordinator is in place, but line management and authority are unclear
  
• Energy-management responsibilities have been identified, but are not coordinated
  
• No resource-management personnel, nor any formal delegation of responsibility for energy consumption
  

Education

• Appropriate involvement of staff and customers in facility's energy management
  
• Coordinated approach to energy efficiency education includes links to facility energy policy
  
• Some opportunities to teach about energy efficiency are identified
  
• Uncoordinated delivery of energy efficiency education in the facility
  
• No teaching of energy-efficient practices