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Green Infrastructure Phase II, Energy Efficient Buildings Program, 3rd Request for Expressions of Interest

Department of Natural Resources, Office of Energy Research and Development

Applicants' Guide for the 3rd Request for Expressions of Interest, Updated December 2020 (Version 2)

Table of Contents

Table of Contents

  1. Introduction and Program Background
    1. 1.1 Introduction
    2. 1.2 Program Background
  2. Objective and Description
    1. 2.1 Objectives
    2. 2.2 Description
  3. Scope for Project Expressions of Interest
    1. 3.1 Highly Energy Efficient Commercial/Institutional Buildings - Deep Energy Retrofits
    2. 3.2 Provincial, Territorial, or Municipal-Led Initiatives
  4. Definitions
  5. Outcomes
  6. Application Schedule and Process
    1. 6.1 Application Schedule
    2. 6.2 Application Process
    3. 6.2.1 Expression of Interest Submission, Selection, and Notification
    4. 6.2.2 Full Proposal Stage
    5. 6.2.3 Due Diligence Assessment
    6. 6.2.4 Contribution Agreement
    7. 6.3 Supporting Documents and Requests for Supplementary Information
    8. 6.4 Program Inquiries
  7. Project Types, Funding Conditions and Program Terms and Conditions
    1. 7.1 Funding
    2. 7.2 Eligible Activities
    3. 7.2.1 Demonstrations (which may include a FEED Study)
    4. 7.2.2 FEED Studies
    5. 7.2.3 Other Studies
    6. 7.3 Eligible Proponents
  8. Selection Criteria
    1. 8.1 Initial Screening Criteria
    2. 8.2 Selection Criteria
    3. 8.3 Other Criteria
  9. APPENDIX A – Integro User Guide

1. Introduction and Program Background

1.1 Introduction

This document describes the unique features for the Green Infrastructure Phase II - Energy Efficient Buildings Program 3rd Request for Expressions of Interest (EOI) open from November 17, 2020 to December 22, 2020.

A total of $20M in Program funding is available under this call as a non-repayable financial contribution for: Demonstration projects, Front-End Engineering Design studies (FEED, including pre-feasibility, charrettes), or Other studies such as impact assessments.

1.2 Program Background

A clean environment and a strong economy go hand-in-hand.  To advance Canada’s efforts to build a clean economy, Budget 2017 proposed investments in green infrastructure, including initiatives that will support the implementation of the Pan-Canadian Framework on Clean Growth and Climate Change.

Among other measures, the Pan-Canadian Framework on Clean Growth and Climate Change calls for improving the energy efficiency of new construction through the development and adoption of increasingly stringent model building codes, starting in 2021, with the goal that provinces and territories adopt a ‘net-zero energy ready’ building code by 2030. Similarly, federal, provincial and territorial governments will work to develop a model code for existing buildings by 2025, for its subsequent adoption by authorities having jurisdiction. 

The Government of Canada is investing $182-million to increase energy efficiency and address climate change by improving how our homes and buildings are designed, renovated, and constructed. This includes up to $48.4M over eight years from April 1, 2018 to March 31, 2026 to support research, development and demonstration projects that can:

  • accelerate the development and adoption of these codes and necessary technologies,
  • promote highly energy efficient building design and construction practices,
  • provide more cost effective building solutions, and validate their applications locally with real-world demonstrations,
  • build confidence with industry and provinces and territories to accelerate their adoption of revised building codes.

2. Objectives and Description

2.1 Objectives

Projects under this Program will accelerate the deployment of very high efficiency homes and buildings in Canada in order to support the development and adoption of the model national net-zero energy ready building codes by 2030 and the energy code requirements for existing buildings by 2025. Projects under this Program should target driving down the cost and creating market confidence in net-zero energy ready construction, as well as undertaking deep energy retrofits.

2.2 Description

The built environment, consisting of residential, commercial and institutional buildings, accounts for 17% of Canada’s total GHG emissions as a percentage of total primary energy use. This includes 12% of direct emissions attributed to the buildings sector, and another 5% attributed to electricity use by buildings. Reducing GHG emissions in the buildings sector requires ongoing innovation in the design, construction and operation and increased availability of affordable, higher efficiency homes and buildings. Achieving affordable net-zero energy ready performance levels and cost-effective deep energy retrofits requires development and deployment of highly efficient technologies and equipment, as well as a concerted focus on the building envelope.

3. Scope for Project Expressions of Interest

The Program seeks innovative projects that can demonstrate the integration of multiple cost-effective solutions to achieve net-zero energy ready houses and buildings and inform the development and adoption of model national net-zero energy ready building codes as well as the energy code for existing homes and buildings. Program funding is available under this 3rd call from April 1, 2021 to March 31, 2026, for projects under one of the two following strategic Priority Areas:

3.1 Highly Energy Efficient Commercial/Institutional Buildings - Deep Energy Retrofits

This component targets barriers to achieving net-zero energy ready performance in existing commercial or institutional buildings, and high-rise MURBs, by funding single-building demonstration projects of Deep Energy Retrofits (with starting TRLFootnote 1 of at least 6). As defined by the International Energy AgencyFootnote 2, a Deep Energy Retrofit (DER) is a major building renovation project in which site energy use intensity (including plug loads) has been reduced by at least 50% from the pre-renovation baseline. Refer to Section 4 for a full definition of DER.

Required Features:
The demonstration project must:

  1. Include a Front-End Engineering Design Study (‘FEED’) as part of the proposed activities, in order to conduct pre-feasibility studies, whole-building energy simulation, and/or design charrettes to determine the energy reductions and cost-effectiveness of deep energy retrofit measures, or;
  2. In the case of shovel-ready projects, the EOI must include a description of the selected energy retrofit measures and resulting energy reductions;

Stand-alone FEED studies may also be considered, but preference may be given to projects that also include a demonstration component. 

Projects must target one of the following building types:

  • High-rise MURB (greater than three storeys)
  • Commercial office buildings
  • Educational: k-12 schools only

The EOI must address the following Mandatory Criteria:

  • Projects must focus on single building demonstration(s) of one of the targeted building types above.
  • Projects must undertake a Deep Energy Retrofit (see full definition in Section 4) targeting at least 50% reduction in energy use intensity compared to the pre-retrofit baseline.
  • Projects must demonstrate the use of whole-building energy analysis in identifying the deep energy retrofit measures.
  • Projects must provide a model that is replicable in their climate zone.
  • Projects must demonstrate they provide solutions that are affordable, with a 20-year payback period or better.
  • Projects must demonstrate they provide solutions that are innovative, addressing technical, market or regulatory barriers. The EOI must explain the main innovation(s) of the project.
  • Projects must include a knowledge dissemination plan that provides for sharing valuable technical or techno-economic data to inform NRCan as well as local authorities, in addition to dissemination of non-confidential information targeting the public and/or key stakeholders.
  • Projects must plan to collect at least one year of pre-retrofit baseline data (e.g. utility bills), and at least one year of post-retrofit monitoring data of key energy metrics.

Should the Applicant successfully pass the EOI stage and be invited to submit a Full Project Proposal, Applicants must agree to share the following data and documentation with the EEB Program as a condition of project selection and funding under the Program:

  1. For FEED+Demonstration projects: Applicants must submit the whole-building energy model, design charrette report, and costing data as outputs of the FEED portion of the project as a condition of receiving funding for the Demonstration portion of the project .
  2. For shovel-ready projects: Should the project be selected for funding, Applicants must submit the whole-building energy model, design charrette report, and costing data upon confirmation of project selection3.

    Applicants must authorize the use of all submitted energy models, charrette design information, costing data, and monitored energy data for use by NRCan for research purposesFootnote 3.

     

    Preferences:
    Under Priority Area 3.1, preference will be given to projects that can demonstrate one or more of the following additional criteria:

    • Preference may be given to FEED+Demonstration projects and shovel-ready projects over stand-alone FEED study projects.
    • Provide a business case for the proposed codes for alterations to existing buildings.
    • Showcase the integration of multiple key innovative technologies.
    • Implement benchmarking, sub-metering, automated ongoing commissioning, fault detection and diagnostics, or similar advanced building operation monitoring tools and strategies.

     

    Exclusions:
    The following are excluded (i.e. not eligible) from Priority Area 3.1:

    • Low-rise MURBs (three storeys or less), low-density housing, such as detached, semi-detached, attached, and row homes.
    • Hotel, Residence Hall/Dormitory Senior Care Community, or other type of lodging or residential facility.
    • Mixed-use MURBs (e.g., medical office + MURB, commercial + MURB, retail + MURB, etc.).
    • Single product or equipment development, demonstration, or testing.
    • R&D projects (TRL of 5 or less).

     

    Project Type for Priority Area 3.1 Program Funding Request
    Minimum Maximum
    FEED + Demonstration, or Shovel-ready Demonstration (TRL 6 to 9) $250,000 $5M
    Stand-alone FEED Study $150,000 $750,000

    3.2 Provincial, Territorial, or Municipal-Led Initiatives

    This component targets local barriers to achieving net-zero energy ready performance in new or existing residential, commercial or institutional buildings, by co-funding a provincially, territorially, or municipally-led program or initiative to support the local adoption of net-zero energy ready codes or alterations to existing buildings codes.

    Required Features:
    The initiative will take one of the following forms:

    • A new construction demonstration program financing a portion of the cost of multiple new net-zero energy ready houses or buildings. These demonstration projects (which may include a Front-End Engineering Design study, with starting TRLFootnote 4 of at least 6) must use a whole-building solution approach, and must report information to demonstrate the performance and cost-effectiveness of the proposed solutions with energy models and actual data at project completion.
    • A deep energy retrofit (DER) demonstration program financing a portion of the cost of multiple retrofits to existing houses or buildings targeting a reduction of site energy use intensity (including plug loads) of at least 50% from the pre-retrofit baseline (see full definition of Deep Energy Retrofit in Section 4). These demonstration projects (which may include a Front-End Engineering Design study, with starting TRL of at least 6) must use a novel mix of technology, use a whole-building solution approach, and must report information to demonstrate the performance and cost-effectiveness of the proposed solutions with energy models and actual pre- and post-retrofit data at project completion.
    • A Front-End Engineering Design (‘FEED’) study or Other studies such as impact assessment, or similar effort to inform building codes development and adoption and/or market penetration of net zero energy ready new construction or deep energy retrofits of existing buildings in a provincial or municipal jurisdiction.  

     

    The initiative may be delivered by the government applicant itself, or by a 3rd-party delivery agent such as a consulting firm or a non-for-profit organization.

    The initiative will include a knowledge dissemination component to share project outputs such as case studies, lessons learned, and/or study/assessment results with relevant stakeholders.

    The initiative will collect energy models, costing information, and at least one year of post-construction energy performance data, or in the case of DERs, at least one year of pre- and post-retrofit data, from demonstration projects to share with NRCan for research purposesFootnote 5.

    The EOI must address the following Mandatory Criteria:

    • The initiative must align to one of the three forms noted above.
    • The initiative must demonstrate the ability to provide financial support to demonstration projects or studies that will support GHG reductions in the built environment and/or validate the cost-effectiveness of achieving high energy efficiency in new or existing housing or buildings.
    • For demonstration-focused initiatives, the initiative must support projects that target achieving:
      • Net-zero energy ready performance, for new construction. 
      • Deep energy retrofits achieving at least 50% reduction in energy use intensity compared to the pre-retrofit baseline, for existing buildings.
    • The initiative must promote greater market penetration of technologies resulting in improved affordability through locally replicable approaches to achieving high energy efficiency.
    • The initiative must include measurement and verification of any demonstration projects to validate resulting energy performance.

     

    Budget and Partners:

    • The initiative must be co-funded by the provincial, territorial, and/or municipal government and any initiative partners at minimum matching the funds requested from the EEB Program. Additional funding from the applicant or partners is permitted.
    • Indigenous communities, Indigenous organizations and groups are eligible to apply under Priority Area 3.2 if they exercise the Authority Having Jurisdiction (AHJ) to pass band by-laws or resolutions that create, adopt, apply and enforce building codes, standards and construction practices.

     

    Preferences:
    Under Priority Area 3.2, preference may be given to initiatives that:

    • Target multiple building archetypes, across multiple local climate zones. For Projects addressing Low-Rise MURBs (see Section 4 for definition), preference may be given to projects that incorporate a minimum of four separate residential units, either stacked or in a back-to-back configuration.
    • Target existing buildings through deep energy retrofits.

     

    Exclusions:
    The following are excluded (not eligible) from this Priority Area 3.2:

    • Deployment projects and equipment incentive programs.

     

    Project Type for Priority Area 3.2 Program Funding Request
    Minimum Maximum
    FEED + Demonstration or Demonstration only (TRL 6 to 9) $250,000 $5M
    Stand-alone FEED Study or other study (e.g. Impact Assessment) $750,000 $3M

4. Definitions

Net-zero Energy Ready buildings: Net-zero energy buildings produce as much clean energy as they consume. They are up to 80 percent more energy efficient than a typical new building, and use on-site renewable energy systems to produce the remaining energy they need. A net-zero energy ready building is one that has been designed and built to a level of performance such that it could, with the addition of solar panels or other renewable energy technologies, achieve net-zero energy performance. Footnote 6

Deep Energy Retrofit: A major building renovation project in which site energy use intensity (including plug loads) has been reduced by at least 50% from the pre-renovation baseline. A DER requires a whole-building analysis approach along with an integrative design process. A “whole-building analysis” means that the building is considered as a single, integrated system rather than as a collection of standalone systems, such as building envelope, HVAC system, renewable energy system, building operations, etc. The whole-building approach facilitates the identification of synergistic relationships between the component systems. The key to whole-building analysis is the use of an integrated design process which brings all relevant disciplines together for an initial charrette-based study of the problem as a whole, based on collaboration and shared information.Footnote 7

Commercial office buildings: Refers to buildings used for the conduct of commercial or governmental business activities. This includes administrative and professional offices.Footnote 8

High-Rise Multi-Unit Residential Building (High-Rise MURB): A building greater than three storeys in height comprised of a common entrance and separate units that are also known as apartments constructed for dwelling purposes. High-Rise MURBs must have one primary exterior door access, with each of the apartments connected by an interior door. All of the units must connect to each other (or a central corridor) by some interior door.Footnote 9The High-Rise MURB archetype is eligible for Scope Priority Areas 3.1 and 3.2.  Applicants are directed to contact the EEB Program if the configuration of this archetype for the proposed project differs from the above definition.

Low-Rise Multi-Unit Residential Building (Low-Rise MURB): A low-rise building of purely residential occupancy that consists of a set of separate stacked residential units, with each residential unit having a private entrance either outside the building or from a common hall, lobby, vestibule or stairway inside the building. A Low-Rise MURB incorporates a minimum of two vertically stacked residential units, is a minimum of two storeys above finished grade, and does not exceed three storeys in height.Footnote 10 The Low-Rise MURB archetype is eligible for Scope Priority Area 3.2 only. Applicants are directed to contact the EEB Program if the configuration of this archetype for the proposed project differs from the above definition.

5. Outcomes

The Energy Efficient Buildings Program is expected to contribute to:

  • Supporting the energy efficient building strategy that aims at reducing GHG emissions by 5.6 megatonnes (Mt) annually relative to 2005 levels by 2030, with significant additional potential once technologies and practices are replicated and codes are adopted nationally;
  • Providing all jurisdictions in Canada with the evidence, knowledge or foundational tools needed to ensure that all new buildings constructed beyond 2030 are net-zero energy ready;
  • Providing federal, provincial and territorial governments with information that can support development and adoption of new building codes;
  • Providing financial support to RD&D projects and initiatives across Canada to support GHG reductions in the built environment;
  • Promoting greater market penetration of key technologies resulting in improved affordability; and
  • Leveraging Canada’s investment by at least 1:1 through demonstrations.

6. Application Schedule and Process

6.1 Application Schedule

The following is the anticipated schedule for the application and review process:

Due date for submission of Expressions of Interest

Request to submit a full project proposal (RPP)

Project selection complete

Due diligence process 

Negotiation and signing of contribution agreements 

    
December 22, 2020 5PM (PT)

January 2021

Winter 2021 (estimate)

Spring 2021 (estimate)

Summer 2021 (estimate)

The above schedule is subject to change. Any changes will be communicated to Applicants via the e-mail address provided in the Applicant profile during the Expression of Interest on-line application process.

6.2 Application Process

This Applicants’ Guide outlines the application process for projects to be funded under the EEB Program. It explains how the Department of Natural Resources (NRCan) will review, in a consistent, fair, and transparent manner, EOIs and proposals submitted under the EEB Program in order to identify a list of projects that best fit with the Program’s objectives.

6.2.1 Expression of Interest Submission, Selection, and Notification

Expressions of Interest must be submitted through the Integro online platform, accessible through NRCan’s eServices Portal. See Appendix A for a guide on how to access the eServices Portal, create a Client Profile in Integro, and submit an Expression of Interest form.

EOIs will be evaluated and ranked according to the criteria outlined in Section 8 of this document. The highest-ranked EOIs will be selected to continue on to the Full Proposal Stage.

Both successful and unsuccessful Applicants will be notified via email.

6.2.2 Full Proposal Stage

Only those Applicants who are selected to continue to the Full Project Proposal stage will be invited to submit a full project proposal. The EEB Program team will follow up with those Applicants to provide guidance and instructions on completing the next steps, as well as provide any templates or documentation required.

6.2.3 Due Diligence Assessment

All successful Applicants passing the proposal stage will undergo a due diligence assessment, which will include an evaluation of the project’s finances, technical risk, and team risk. NRCan may request that the Applicant provide additional information to support the due diligence evaluation. All Applicants undergoing due diligence will be notified whether or not their project passes the due diligence assessment. Following due diligence assessment, Applicants whose projects pass the due diligence assessment will be invited to draft, sign and execute a Contribution Agreement.

6.2.4 Contribution Agreement

Any funding under this entire submission, review and assessment process will be contingent upon the execution of a Contribution Agreement. Until a written Contribution Agreement is signed by both parties, no commitment or obligation exists on the part of NRCan to make a financial contribution to any project, including any expenditure incurred or paid prior to the signing of such Contribution Agreement.

More information on NRCan contribution agreements will be made available to successful Applicants following the proposal results notification.

6.3 Supporting Documents and Requests for Supplementary Information

The EEB Program may request supplementary information at various points in the review process. During the due diligence process, up to three years of financial statements may be requested from the Applicant in order to assess project and Applicant financial risk. Financial review will be done in confidence by 3rd-party financial analysts contracted by NRCan. These requests to the Applicant will be made via e-mail, and responses should be by e-mail, courier or registered mail. Any additional material and documentation provided in response as attachments should be in electronic format, preferably PDF.

6.4 Program Inquiries

All questions and answers will be sent and received via the Program email: nrcan.eeb-be.rncan@canada.ca

7. Project Types, Funding Conditions and Program Terms and Conditions

For general program features, please see the Innovation and Clean Growth Applicants’ Guide to the Terms and Conditions.

7.1 Funding

Some limits apply to funding amount and percent of Program contribution to Total Project Costs. Each Priority Area (see Section 3) specifies which project types are eligible for funding. Details on the funding limits are set out in the tables below:

The above schedule is subject to change. Any changes will be communicated to Applicants via the e-mail address provided in the Applicant profile during the Expression of Interest on-line application process.

 

Project Type Maximum Program contribution
to Total
Project Costs *
Total Canadian
Government
FundingFootnote 11
Demonstration 50% 100%
FEED Study (including pre-feasibility, charrettes) 50% 100%
Other study (e.g. Impact
Assessment)
50% 100%

* See Section 3 of this Applicants’ Guide for specific Priority Area limits on minimum and maximum amounts of Program funding available per project.

7.2 Eligible Activities

7.2.1 Demonstrations (which may include a FEED Study)

Program funds may be directed to the following kinds of demonstration activities:

  • The permanent (for the normal life of the equipment) installation of a pre-commercial technology with the intent that it continues to operate in its intended operational environment. 
  • Permanent modification of existing processes, equipment, or systems to accommodate an innovative technology or process.
  • The permanent installation of equipment and/or infrastructure to support a demonstration, or multiple demonstrations. 
  • Associated costs for the engineering, design and permitting of a permanent installation as identified in the bullets above, including elements of a Front-End Engineering Design study (FEED). Operation, performance testing, and analysis of pre-commercial equipment in its intended environment to assess performance of an innovation.

Refer to Section 7.2.2 for more information on FEED studies.

7.2.2 FEED Studies

Front-End Engineering Design studies focus on the technical requirements as well as financial and regulatory requirements to complete a demonstration project. A FEED determines the demonstration project’s specific requirements including technology, budget, and timelines to avoid significant changes in the execution phase of the demonstration project. Acceptable FEED studies could also incorporate a feasibility study, a design charrette, as well as completing any environmental assessments and addressing any other regulatory requirements.

Stand-alone FEED studies are eligible under Priority Areas 3.1 and 3.2; however, preference may be given to projects that include a demonstration component.

7.2.3 Other Studies

Other studies are part of related scientific (RSA) activities that seek to contribute to the public good through the development of codes, standards and regulations, collection of scientific data (e.g. monitoring), information services (e.g. tools), and special services or studies (i.e. technology roadmaps). As R&D activities produce new knowledge, continuous RSA are required to drive diffusion and inform emerging best practices. Other studies are eligible only under Priority Area 3.2.

7.3 Eligible Proponents

Eligible Proponents may include:

  1. Legal entities validly incorporated or registered in Canada, including:
  • For profit and not for profit organizations such as electricity and gas utilities, companies, industry associations, research associations, and standards organizations;
  • Indigenous communities, organizations and groups;
  • Community groups; and
  • Canadian academic institutions.
  1. Provincial, territorial, regional and municipal governments and their departments and agencies where applicable.

    It is expected that Proponents (the entity that will sign a Contribution Agreement with NRCan) will be the majority owner of any assets purchased in full or in part by funding provided under this program.

    Further restrictions on the Eligible Proponents are listed per funding Priority Area, if applicable. Please see Section 3 Scope for Project Expressions of Interest.

8. Selection Criteria

Applicants must address all of the criteria below in their EOIs, providing supporting information for all assertions. Note that the descriptions of the individual criteria below are indicative of the factors considered by reviewers, but are not meant to be all inclusive. Applicants are urged to include all information they feel would be relevant in addressing the criteria in their EOI submission. EOIs will be individually assessed, as well as rated and ranked on a comparative basis against other EOIs being reviewed, on the basis of the criteria sets described in Sections 8.1 to 8.3.

8.1 Initial Screening Criteria

All EOIs must meet the following basic screening criteria to continue in the selection process.

Screening CriteriaResponse
Is the applicant an eligible recipient of funding under this EOI?Yes/No
Is the project located in Canada?Yes/No
Does the project end before March 31, 2026?Yes/No
Does the funding requested meet all of the criteria as laid out in the Applicant’s Guide?Yes/No
Is the EOI submission complete?Yes/No
Does the EOI fully meet the scope of the selected Priority Area, as well as any mandatory criteria, as defined in Section 3? Yes/No
Does the proposal include a signed attestation?Yes/No

8.2 Selection Criteria

EOIs that meet the initial screening criteria will then be reviewed and ranked using the following selection criteria:

  • Does the project align to the selected Scope Priority Area, and address the related mandatory criteria?
  • Does the project have clearly articulated and achievable outputs and milestones?
  • How well does the project address the EEB Program objectives?
  • What is the ability and capacity of the Applicant to deliver the project, based on the proposed project team and its individual and collective experience and expertise?
  • Degree to which the project’s solutions to technical, regulatory or market problems offer preferred pathway(s) to achieving highly energy efficient construction or deep energy retrofits.

8.3 Other Criteria

NRCan reserves the right to apply the following additional criteria during final project selection:

  • Projects that demonstrate better leverage (cash support preferred over in-kind);
  • Preference may be given to projects able to disburse a majority of allocated funds in the last three years of this Program call;
  • Projects that support departmental priorities such as regional balance, reconciliation, inclusion and diversity, economic recovery.

Appendix A: Integro User Guide

This appendix describes the steps to accessing Integro via NRCan’s eServices portal and submitting an EOI application under the Energy Efficient Buildings Program.

You can access Integro two ways:

  1. Browse to the EEB Program website at https://www.nrcan.gc.ca/netzerobuildings, and click the ‘Apply on Integro’ button.
  2. Access directly from NRCan’s eServices Portal at https://eservices.nrcan-rncan.gc.ca.
Text version

NRCan eServices Portal login page, showing the two options to log in: 1. Continue to Sign-In Partner, and 2. Continue to GCKey

If you don’t have a GCKey you will have to register for one or use the Sign-in Partner option.

To create a GCKey for your organization

  • On the Welcome Page, click “Continue”

DO NOT misplace your GCKey username/password as it cannot be easily recovered!

Once signed in using your GCKey, you will see the following screen.

Text version

NRCan eServices Portal welcome page, displaying the time and date of last sign-in as well as options to change the user’s password or recovery questions.

Click ‘Continue’ to proceed to the NRCan eServices Portal.

Text version

NRCan eServices Portal main page, showing the options available to users. Integro can be accessed from this page using the left-side menu or centre button.

From NRCan eServices, select Integro from the Register for Integro

  • If you already have an account click “Select” Integro
  • If you don’t have an account, please register for Integro

The options are as follows:

After signing in to Integro, you will see the following page:

Text version

Integro welcome page, showing the left-side menu options and a reminder to create a Client Profile if the user hasn’t already.

1.Welcome         
2.Client Profile     
3.My Submissions    
4.Service Request   
5.User Information    
6.Help    
7.Logout  
    
Return to the Integro Welcome page.
Create a new client profile, or edit an existing profile.
Start a new submission, or view an existing submission.
Request an amendment or report a technical problem.
Update your user information (i.e. email address).
View help topics related to Integro.
Log out of Integro.

If you have an Integro Client Profile from a previous application to an NRCan program, you can use that profile for your application to the EEB Program.

If you do not have an Integro Client Profile, select the Client Profile tab to create one. You MUST have a Client Profile to submit an EOI under the EEB Program.

To create a profile, select ‘Client Profile’ and click the ‘Register New Client’ button.

Text version

Integro Client Profile creation page, showing the instructions for completing a Client Profile.

Complete the sections of the form. Note that items marked with a red star are mandatory inputs, while the other inputs are optional and may not apply to your organisation (i.e. NAICS code). If you are unable to move between pages or submit your Profile, it most likely means you are missing one or more mandatory inputs.

The primary contact should be the lead individual responsible for the EOI application.

The Legal Name of Applicant refers to your organisation’s legal name, which may be different from its operating name.

Once all required information has been entered, click the ‘Create Account’ button to create your Client Profile. You will receive an automatic notification email once your Client Profile has been created.

Creating an EOI Application

Within Integro, select the “My Submissions” tab to go to the list of NRCan programs, and click the Folder icon in the Green Infrastructure row (Green Infrastructure is a broader initiative under which the Energy Efficient Buildings Program falls).

Text version

Integro Program List page, with the Green Infrastructure option highlighted by a green box to indicate the correct program. The folder icon corresponding to the Green Infrastructure program is highlighted by a green circle, indicating where to click to access submissions to the Energy Efficient Buildings Program.

Ensure you have selected the correct program by verifying that Green Infrastructure is listed as the Current Program. From this page, you can click the New Submission button to begin your EOI Application. If you have an Application completed or in progress, it will appear in the list. The icons under ‘Actions’ allow you to edit or delete your Application.

Text version

Integro Submissions page. The Current Program title is highlighted to indicate that it is showing as Green Infrastructure, verifying that the user is looking at the correct page. An existing submission is highlighted with a green box to indicate the information that will appear on the page if the user has an EOI submission in progress. The button for New Submission is circled to highlight where a user should click to create a new EOI form.

Ensure you “Save” your work by clicking the “Save” or “Next” button. You can save a section and go back to the Application at a later date to complete it. Note that you must complete all required elements on a page to save it.

Please ensure to attach any applicable documents where indicated.

The Application must be fully complete before you can submit it. You will receive an automatic email notification when you have successfully submitted your Application.

You must complete and submit the form by the due date specified in Integro – in the case of the EEB Program’s 3rd call for Expressions of Interest, this will be December 22, 2020.

Should you need to make changes after the Application is submitted, but before the submission deadline, you will have to request an Amendment from the EEB Program via email. If granted, the Application will be released back to you for amendment.

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