What do I do if I forgot my GCKey username? How do I create a new GCKey?
To regain access to the portal you will have to create a new GCKey.
Note: At Step 3 of the my GCKey process below, you will need to provide a different email address from the one that was previously registered with our system. Please determine now which different email address you will use.
Step 1: To register for a GCKey, access the portal by clicking on this link: online portal
- Select Option 2: GCKey.
- Click ‘Sign Up’
Step 2: Choose a new username and password. You will be asked to create new security questions. Keep a copy of this in a safe place in case you forget.
Step 3: After you create your new GCKey, you need to sign-in to the portal with your new GCKey username. Click on this link: online portal. Select Option 2: GCKey and enter your new GCKey credentials.
Step 4: Once logged in, you will be redirected to the registration page, where you will be asked to Re-enter your personal information and verify a new valid e-mail address.
NOTE: Please ensure you enter a different e-mail address from the one that was previously registered with our system.
Step 5: After you have entered all the required information and double-checked that your email is correct, click “Register” and a validation email will be sent to you. Please check your Inbox and click on the link in the message that was sent to you to verify your email address.
NOTE: If Internet Explorer is your default browser, when opening the link to the portal, please copy the link and paste it into the address bar of Google Chrome browser. The system functions better with the Google Chrome browser.
Step 6: After you click on the link, a browser window will open.
Click “Continue” and close the browser once a new page reloads.
Step 7: You must email the information in the table below to our Greener Homes mailbox at firstname.lastname@example.org and one of our Program Officers will link your existing application to your new GCKey username. Please do not attempt to login until you have heard from our program officer confirming that your request has been linked. We ask for your patience.
|AP# (e.g., AP123456)