Spring 2017


ENERGY STAR® News/Nouvelles

In this issue…

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Message from ENERGY STAR Canada

If a tree falls in the forest…

Does a falling tree make noise if no one is there to hear? If you can’t see energy being used or, in our case, used less can you prove your program had something to do with it?

There are some challenging aspects to administering energy efficiency programs, including raising awareness, improving access and the costs of technology.The biggest challenge is proving that something didn’t happen.It’s even more difficult when that “something” is a concept that no one can see or hear.

ENERGY STAR is a program that helps Canadians reduce their energy use in a variety of ways. As program administrators, part of our job is to prove more energy would have been used if our programs didn’t exist; or, alternatively, that less energy is used because our programs exist.

It is no wonder, then, that we often get challenged to demonstrate “actual” results. What do we really accomplish?

The answer is surprisingly simple. In 2015, the sales and use of ENERGY STAR certified products in Canada resulted in the avoidance of more than 4.7 petajoules of energy use. In more relatable terms, the ENERGY STAR Canada for Products program’s existence can be likened to taking over 40,000 cars off the road! How do I know? How can I prove it?

Well, we actually do have data.We know about the numbers of energy-using products shipped into Canada because of the reporting requirements associated with Canada’s Energy Efficiency Regulations.We also have partnerships with industry associations which share aggregated shipment data for their products brought into the country. This data is also supplemented by regular market studies to help us understand product shipments and sales. From these reports, we get a general idea of how many ENERGY STAR certified products are sold in Canada in a given year. And we know how much more efficient they are than standard products. The rest is simple mathematics.

If Canadians couldn’t quickly and easily find efficient products via the recognizable and useful ENERGY STAR symbol, they would have a much tougher time finding the most efficient product to suit their needs. We know this because we have other research to tell us so.And manufacturers would be less inclined to develop highly efficient product year without increasingly stringent specifications. (We have over 15 years of market research to prove this and many tell us this themselves!)

All that to say,a whole lot less energy was used in Canada in 2015, and we know we are part of the reason. That makes us feel pretty good about what we do.And you should too!

Dianna Miller

Chief, ENERGY STAR Canada

Energy efficiency news

2017 ENERGY STAR Award winners—coming soon!

Every year ENERGY STAR Canada celebrates the success of our voluntary industry-government program by honouring Participants who demonstrate exceptional leadership and excellence in promoting energy efficiency to Canadians. Stay tuned to our Twitter, Facebook and website to learn the winners as soon as they are announced.

Introducing our new ENERGY STAR brand manager

Stephan Telka, new brand manager for ENERGY STAR

ENERGY STAR Canada is pleased to announce the addition of Stephan Telka to our team in the new position of ENERGY STAR Brand Manager.

Having a dedicated resource for strategic marketing of the brand demonstrates our commitment to growing the program in Canada. Stephan brings 10 years of experience in strategic communications as well as in stakeholder and public relations to the job. You’ll be hearing more about Stephan’s work in advertising and audience engagement, especially through our new social media accounts on Twitter and Facebook.


Important! Change in ENERGY STAR terminology

ENERGY STAR Canada is updating its French translation of the term “energy efficient.”

  • New spelling: écoénergétique
  • Old spelling: éconergétique

The change is being implemented across the ENERGY STAR website and other information sources as part of regular updates. The annual ENERGY STAR Most Efficient symbol will be updated for January 1, 2018.

Set-top boxes: Canadian voluntary agreement signed

Finalized in early 2017, the Canadian Energy Efficiency Voluntary Agreement for Set-Top Boxes (STB CEEVA) was adopted to drive improvements in the energy efficiency of set-top boxes while encouraging innovation and competition. Signatories include service providers across cable, telecommunications, satellite and set-top box manufacturers.

A handshake

STB CEEVA aims to complement the ENERGY STAR set-top box program in Canada by establishing feature-based maximum energy consumption allowance levels for new set-top boxes received and deployed by Canadian pay-TV service providers. The overall objective of the STB CEEVA is to achieve the deployment of efficient set-top boxes without restricting the rapid pace of technological innovation characteristic of the pay-TV market sector, or adversely impacting the usability of set-top boxes.

Voluntary agreements in place in Europe and the U.S. have demonstrated significant energy savings and signatories expect that total annual energy consumption in Canada will be reduced and annual carbon dioxide emissions will be cut by over 100,000 tonnes. This is equivalent to the emissions of over 44,000 sub-compact new vehicles driving 15,000 km/yr.

Lighting: Competition Lighting for Tomorrow open until May 17!

Lighting for tomorrow logo

The Lighting for Tomorrow competition is accepting entries until May 17, 2017. This year’s competition focuses on LED and OLED fixtures, LED replacement lamps, LED retrofit kits, and lighting control devices.

Canadian companies are among past winners. The competition provides manufacturers with the opportunity to push the industry forward by introducing high quality and innovative designs, contribute to the greater energy efficiency movement, and gain exposure for their brands and products among industry leaders and consumers alike. In particular, the exceptional products identified by the judging panel are heavily promoted by Lighting for Tomorrow for a full calendar year.

Lighting for Tomorrow is organized by the American Lighting Association (ALA), the Consortium for Energy Efficiency (CEE) and UL.

Windows: B.C. offers funding to test high-performance windows

In March, the Province of British Columbia announced an innovative new incentive program to encourage window manufacturers to test and certify high performance residential windows. The High Performance Window Certification Program (HPWCP) is part of an overall initiative to achieve net-zero energy buildings in B.C. by 2032. The incentive is intended to offset the costs of window testing and certification which have been identified as a barrier to increasing the number of high performance window models available for sale.

House at night

The incentive applies to new product lines tested and certified on or after March 6, 2017. The windows have to be certified to either the ENERGY STAR Canada Windows Most Efficient specification or the Passive House specification and must be NAFS-08 compliant. The windows also have to be manufactured and sold in the province of B.C. Incentives for eligible products range from $25,000 dollars for products certified to the Most Efficient specification up to $40,000 for products certified to the Passive House specification.

The HPWCP is administered by the Fenestration Association of B.C. A program guide and application form may be obtained from the FenBC website. Manufacturers can only receive two incentive awards during the term of the program for a possible maximum of $50,000 (ENERGY STAR) or $80,000 (Passive House) or $65,000 if both specifications are used. Applications and supporting documents should be sent directly to FenBC. The program ends March 20, 2019.

HVAC: Most Efficient 2017 requirements for system status and messaging

The ENERGY STAR Most Efficient designation applies to several heating, cooling and ventilating (HVAC) product categories, including air source heat pumps and central air conditioners, boilers, furnaces, and geothermal heat pumps. For all HVAC product categories except boilers, there are specific system status and messaging requirements in addition to higher energy performance standards.

The specific system status and messaging requirements are closely tied to comfort, energy savings and cost savings. Information is typically communicated through control panels, thermostats, or application programs. These requirements were put in place to mitigate the most common installation and maintenance problems such as duct leakage, improper sizing, filters never changed, incorrect airflow at installation and other persistent issues. The information displayed allows contractors, service technicians and homeowners to be able to quickly identify and properly address HVAC system issues.

ENERGY STAR Most Efficient 2017 Les plus ecoénergétiques

Products submitted for Most Efficient 2017 designation must work as part of a system that provides the following system status and messaging capabilities:

  • Unit setup information: This capability simplifies installation so that the equipment is installed correctly and delivers designed performance.
  • Fault history: Easily accessible and user-friendly, the fault history log enables contractors and service technicians to detect and address issues faster.
  • Resident alerts in plain language: Alerts for residents that are easy to read and understand, such as air filter changes.

The ENERGY STAR Most Efficient 2017 criteria provide more details on these system status and messaging requirements.

Marketing: Carrot rewards app nudges Canadians on energy efficiency

Carrot Rewards logo

A Canadian company has combined nudge theory, Canadians’ keenness for loyalty reward points, and mobile technology to create Carrot Rewards. The smartphone application rewards users for responsible behaviours such as energy efficiency.

Funded through the Public Health Agency of Canada, the governments of British Columbia, Newfoundland and Labrador, and Ontario, venture capitalists and not-for-profit organizations, Carrot has recently expanded their funding base to the Financial Consumer Agency of Canada, Statistics Canada and Natural Resources Canada (NRCan).

The app has more than 140,000 users in British Columbia and Newfoundland and Labrador. With the app available in Ontario since mid-February 2017, this figure has risen to over 200,000 and counting. NRCan has already put forward several offers to the app users, with an average of one offer every five days in British Columbia and Newfoundland and Labrador. Starting April 3rd, Ontario users also began to receive energy efficiency offers.

So far, the offers come in the form of quizzes about ENERGY STAR for products and new homes, the EnerGuide label for equipment, and energy-efficient transportation. Users of the app receive loyalty points, including Aeroplan Miles, Petro-Points, and Scene points, for taking the quizzes and clicking on suggested educational links.

Of the users, between 18,000 and 35,000 have responded to each of NRCan’s efficiency offers so far; also, several hundred have signed up to ENERGY STAR Canada’s Twitter and Facebook accounts, and now receive daily information through those channels.

Marketing: New online ad campaign

Online advertisement- "ENERGY STAR the simple choice for energy savings and protecting the planet"

With spring in the air, Natural Resources Canada launched an online ad campaign in March to raise awareness of ENERGY STAR Canada and the EnerGuide labelling program. The campaign was timed in part to coincide with Canadians considering home renovations and home purchases. Promoted posts appeared on both Facebook and Twitter, along with animated banner ads on popular websites.

Content from the ENERGY STAR Canada and EnerGuide websites was also promoted through Google and Bing searches. Some of the top search engine keywords in English were: water heater, fuel economy, window, lighting, heaters, TV, gas mileage, appliances, heating and new homes. The top search engine keywords in French were: chauffage, luminaires, chauffe-eau, fenêtre, énergie, LED, la consummation d’essence, porte and réfrigérateur.

Participants at work

Participant utilities strike again at the 2016 E Source Forum!


At the 2016 E Source Forum in Denver, Colorado, E Source announced the winners of the 2016 Utility Ad Awards Contest.

The ENERGY STAR Canada team congratulates the following five Canadian ENERGY STAR Participants that have won an award:

  • Hydro One - Best Television Ad and Best Radio Ad
  • Manitoba Hydro – Second Best Radio Ad
  • Toronto Hydro – Best Residential Print Ad and Best Business Print Ad
  • Union Gas – Second Best Residential Print Ad
  • Fortis BC – Second Best Social Media Ad

The 2016 Utility Ad Awards Contest was open to U.S. and Canadian electric and gas utilities. An independent group of judges selected the winners based on message, creativity, results, call to action or brand connection, and overall impression.

The winning ads can be viewed at www.esource.com/adcontest-winners.

Award winning ad from Hydro One

About E Source—E Source provides research, consulting, and market research to more than 300 utilities and their partners.

Technical specifications: new or updates

The new “cool” product on the block!

Laboratory grade refrigerators and freezers

Effective December 21, 2016, ENERGY STAR added laboratory grade refrigerators and freezers to its set of eligible products. The first ENERGY STAR specification for laboratory grade refrigerators and freezers Version 1.0 sets the energy performance standards for these products, which are used specifically for storing non-volatile reagents and biological specimens in laboratory settings. They can be found in hospitals, clinics, university and government research laboratories, and pharmaceutical manufacturing plants.

Thermo Fisher Scientific’s TSX Series high-performance blood bank refrigerator has been recognized as the first ENERGY STAR certified product in the category. A great way to start the list of certified products in this new field of activities! We expect an offering of certified models across a range of product types and sizes, allowing customers to purchase efficient products right-sized and properly controlled for their needs.

Manufacturers new to the ENERGY STAR program may submit a Partnership Agreement to join@energystar.gov to initiate the application process for the laboratory grade refrigerator and freezer program. Existing partners need only send an email expressing their intention to certify products to this new specification to join@energystar.gov. For information about this process, please visit www.energystar.gov/join.

If your products are distributed in both Canada and the U.S., we encourage you to join the ENERGY STAR Canada program as Natural Resources Canada shares the list of certified products with the U.S. E-mail nrcan.energystar.rncan@canada.ca for more details.

Other new products

Connected thermostats—Version 1.0

Connected thermostats specification Version 1.0 took effect on December 23, 2016.

This webpage also includes documents and comments related to the development of this innovative specification including a link to documents related to the metrics discussions.

Electric vehicle supply equipment—Version 1.0

Electric vehicle supply equipment (EVSE) specification Version 1.0 was finalized December 27, 2016 and became effective immediately.

The specification establishes power consumption requirements for Level 1, Level 2 and dual Level 1/Level 2 EVSE in No Vehicle, Partial On, and Idle modes. The specification provides allowances for network connectivity and displays to capture top performing EVSE with added features and functionality. The specification also establishes basic criteria for certified EVSE capable of supporting Demand Response (DR) that are seeking to be listed as ‘connected’ on the online ENERGY STAR “product finder” tool.

Revised specifications


Clothes washers—Version 8.0

The final draft of the ENERGY STAR clothes washer technical specification Version 8.0 and draft test method of determining residential clothes washer cleaning performance have been released. The final draft reflects feedback received from stakeholders in response to Draft 2 of the specification. The specification will come into effect on January 1, 2018.

Highlights of the revision include:

  • commercial clothes washers—increased capacity scope limitation from 6.0 to 8.0 cubic feet
  • residential clothes washers with supplementary wash system—a new definition for residential clothes washers with supplementary wash systems has been added so that these products can be certified under Version 8.0
  • combination all-in-one washer-dryers—will not be eligible for ENERGY STAR certification at this time
  • residential clothes washers cleaning performance test procedure—in lieu of an immediate reference to the test procedure in the Version 8.0 Clothes Washer specification, EPA invites partners to participate in pilot use of the test method.

The final draft specification and all supporting documents are available at Clothes washer specification Version 8.0.

Clothes dryers—Version 1.1

It is proposed to add a definition to the ENERGY STAR clothes dryer technical specification Version 1.0 to include clothes dryers with a supplementary drying system. Adding this definition will enable these products to be eligible for ENERGY STAR certification.

Clothes dryer with supplementary drying system: A consumer product that meets the definition of an electric or gas clothes dryer and includes a supplementary drying system in the same housing as the primary dryer. The primary dryer and the supplementary drying system are powered by a single electric power source. The supplementary drying system has a rated input power that is less than 15 per cent of the primary dryer’s rated input power and draws no discernible power when not in use. (The supplementary drying system’s rated input power and the primary dryer’s rated input power both may be determined from a label on the product or the product’s user manual.)

This update will be published as Version 1.1 and manufacturers will be able to immediately certify products meeting the new definition. For more information, see Clothes dryers specification Version 1.0.


Televisions—Version 8.0

The ENERGY STAR technical specification for televisions is currently under revision. Version 8.0 Draft 1 has been released for stakeholder review. The revised version is proposing changes to ensure that TVs deliver energy savings along with a positive viewing experience for consumers. The goal is to complete the revision so that it takes effect in alignment with the 2018 model year.

For more information, see Television specification Version 8.0.

HVAC (Heating, cooling and ventilating equipment)

Room air conditioners—Version 4.0

The specification for room air conditioners is being considered for revision to include the proposed ENERGY STAR Test Method to Validate Demand Response. This test method would apply to room air conditioners designed to meet the connected product criteria in the ENERGY STAR Version 4.0 Program Requirements.

The draft test method and all supporting documents are available at Room air conditioners version 4.0.


Lamps—Version 2.1

A draft ENERGY STAR Version 2.1 lamps specification has been released and will replace Version 2.0. The update, when final, will be applicable to new product certifications moving forward and will not impact any current certifications. The revision is expected to be finalized in the spring of 2017.

Key changes to the revised version include:

  • 15,000-hour minimum lifetime proposed for all LED lamp types
  • addition of LED package as an allowable variation proposed for family groupings
  • new test method proposed for reporting three key light source flicker metrics.

For more information, view Lamps Version 2.1 specification product development.

Office equipment

Computers—Version 7.0

The ENERGY STAR technical specification for computers is currently under revision. The goals of the Version 7.0 revision are to:

  • update the categorization system used to set computer leadership levels
  • revisit mode weightings/duty cycle for full network connectivity
  • revise power management and/or alternative low power mode requirements
  • adjust scope

Draft 1 of the Version 7.0 specification is expected to be released this spring. For more information, visit computers specification Version 7.0.

Imaging equipment—Version 3.0

The ENERGY STAR specification for imaging equipment is currently under revision. The priorities for the Version 3.0 revision include:

  • the effect of network traffic on energy consumption
  • paper usage assumptions
  • consideration of maintenance mode and standby power
  • scope considerations

For more information, view the Imaging equipment product development web page.

Be a market leader—join ENERGY STAR!

Canadians say the ENERGY STAR symbol is the tool they use most when shopping for energy-efficient products. You can gain a market edge and be a leader in Canada’s energy efficiency movement by joining our voluntary industry-government partnership. It is easy and there is no fee.

Engage online

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ENERGY STAR Canada on Facebook
Like the ENERGY STAR Facebook page to stay connected with everything going on within the program.

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ENERGY STAR Canada on Twitter
Follow @ENERGYSTAR_CAN for tweets on energy saving tips and other important updates related to the ENERGY STAR Canada.

Contact us

Please consult the listing below should you wish to contact your Account Manager or need general information:

Chief, ENERGY STAR Canada
Dianna Miller - 613-947-5001 or email Dianna Miller

Plug load: appliances; electronics; lighting;
data centers; office equipment
Erin Sullivan - 613-947-1219 or email Erin Sullivan

Steve Hopwood - 613-995-6741 or email Steve Hopwood

Heating, cooling and ventilation equipment
Water heaters
Stéphane LeBlanc - 613-947-2319 or email Stéphane LeBlanc

Gas and electrical utilities
Major retailers
Patrick Roy - 613-943-0453 or email Patrick Roy

Commercial and institutional sector organizations
Commercial food service equipment
Isabelle Guimont - 613-996-5281 or email Isabelle Guimont

ENERGY STAR brand manager
Stephan Telka - 613-992-4535 or email Stephan Telka

Social media manager
Rawan Hanhan - 613-943-5316 or email Rawan Hanhan

The ENERGY STAR name and symbol are administered and promoted in Canada by Natural Resources Canada and are registered in Canada by the United States Environmental Protection Agency.