Spring 2018

ENERGY STAR Canada mark

ENERGY STAR® for Products - Participant News

In this issue…

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Message from ENERGY STAR Canada

ENERGY STAR Canada mark

Each year around this time we see and hear posts and stories about Earth Day – an increasingly popular global event over the past 48 years. 

Protests and events born of desperation over industrial pollution have become an ecological awareness movement that embraces biodiversity and civic-focused action. 

This year, more than 1 billion people in 192 countries will march, sign petitions, plant trees, clean up their towns and roads and take action on behalf of a better planet. 

Dianna Miller

As ENERGY STAR Canada Participants, you can take action too!  Do you have your ENERGY STAR purchasing policy in place?  Do you use ENERGY STAR Portfolio Manager?  Have you done your best to promote sustainability within your organization? 

We can all do our part, from getting some colleagues together to clean a local park or waterfront to sharing an Earth Day message on Twitter or Facebook. 

Join the movement.  Do something for the planet.  For more on how you can join with ENERGY STAR Canada online, contact our social media officer Rawan Hanhan at Rawan.Hanhan@Canada.ca or visit ENERGYSTAR.GC.CA

Dianna Miller,
Chief, ENERGY STAR Canada for Products


Energy efficiency news

Cooking up savings with the Canadian Foodservice Sector

Isabelle Guimont

ENERGY STAR account manager Isabelle Guimont, with Eva Greff, NewSpring Energy at the 2018 Restaurant Canada Show


The 2018 Restaurants Canada Show was held in Toronto from February 25 to 27. ENERGY STAR Canada had the opportunity to meet with manufacturers and distributors of ENERGY STAR certified commercial restaurant equipment, including Russell Hendrix, Hobart, Habco, Miele Limited, Ecolab, Woodstone, True Refrigeration, Garland Canada, W.D. Colledge, Permul Foodservice Equipment and Rational.

They talked about the importance of energy efficiency in their sector, where energy cost management can make a great difference.

Organized by our new participant Restaurants Canada, the event also provided an opportunity for the IESO, Restaurants Canada, Enbridge/Union Gas, LEAF, Russell Hendrix and New Spring Energy to announce their new project, The Foodservice Energy Challenge, which will be launched soon.

This project encourages the entire foodservice sector to:

  • improve energy efficiency in the industry
  • collect data on energy conservation from various restaurants
  • increase the availability of ENERGY STAR certified equipment

Further details will be provided in the coming weeks!

For more information, contact Isabelle Guimont at 613-996-5281.

Market trends: Smart appliances market set to grow

Smart appliances can make life easier, safer and more convenient—while saving energy and money. By connecting a home’s appliances to an intelligent network that can learn how a family lives, a connected house actually becomes a smart home.

A recent study released by Navigant Research indicates that the smart appliances market is poised for growth. Up until now, consumers have typically avoided smart appliances due to higher pricing and a lack of perceived value, but this is starting to change.  The report analyzes the shift in the smart appliances market as a subset of the smart home “Internet of Things” (IoT) trend and what this shift means for stakeholders, including manufacturers, retailers, utilities, homebuilders, regulators, and insurers.

smart fridge and smart phone together

The study also provides insight into drivers and barriers to the smart appliance market and provides recommendations on how smart appliance adoption can be encouraged. What’s more, according to a recent UtilityDive article, smart appliances can also help utilities shift energy use to different times of the day where electricity is cheaper and more available.  This flexibility can create enormous value for utilities by helping reduce peaks. According to Mark Dyson, Rocky Mountain Institute, there is a role for utilities to play through utility portals and rebates.

ENERGY STAR certification for smart appliances is available for clothes dryers, clothes washers, dishwashers, refrigerators and freezers, and lighting, as well as a variety of home electronic and heating and cooling products. Visit ENERGY STAR Canada for a complete product listing. 

Windows compliance spot check: ensuring quality in Canada’s fenestration industry

In the fall of 2017, NRCan did a compliance spot check of window models for the ENERGY STAR program. Using a secret shopper, eight window samples from eight different manufacturers were purchased in the Ottawa area. The samples included two casements, an awning, a single slider, a double slider, a single hung, a double hung and a tilt-turn. The secret shopper requested that the window products be ENERGY STAR certified by NRCan and ordered to match their respective test sample size in the A440.2 standard. The samples were sent to an accredited laboratory to test them for their U-factor and air leakage ratings and to receive an overall compliance inspection.

The test results showed that the tested U-factors varied from the reported/labelled U-factors in a range from 0.01 to 0.30 W/m2 .  One model was considered a “failure” under the NFRC verification protocols set down for the ENERGY STAR program in the U.S.; while two other models came close to failing. Models with the higher variance between tested and reported values had the low-e glass coatings placed on a glass surface other than what was originally reported to NRCan. Only two models had a lower tested U-factor (more efficient) than what was reported. The air leakage variance between tested and reported values was quite small, averaging about 0.3 L/s-m2 for both infiltration and exfiltration for all samples.

As for the compliance inspections, the results are shown in the table below.

Compliance results
Compliance item inspected Yes No
Temporary Energy Performance label present 7 1
Temporary ENERGY STAR label present 7 1
Permanent ENERGY STAR mark/label present 3 5
Air Leakage label present 5 3
Installation Instructions included 4 4
Low-e surface(s) properly located 6 2
Spacer system correct 8 0

Other issues noted by the test lab were:

  1. No certification zones shown on one ENERGY STAR label and the old certification zones (A,B,C,D, which were phased out in 2017) shown on another;
  2. U.S. National Fenestration Rating Council (NFRC) label had the wrong Certified Product Directory (CPD) number on it;
  3. One window model was registered with NRCan with the wrong operator type.

After the spot check, each manufacturer was informed of the results for their particular model. Overall, the results for this small pilot project can be categorized as “needs improvement”. Given the small sample set, a significant number of compliance issues were present. As such, NRCan is looking at options to expand the number of samples tested from a wider geographical area. 

Canadian lighting companies recognized for excellence by US EPA

Congratulations to Globe Electric Inc. and L’Image Home Products, both of Montreal, Quebec, on winning the prestigious U.S. Environmental Protection Agency’s (EPA’s) 2018 Excellence Award for ENERGY STAR Promotion!

Each year, the U.S. EPA recognizes organizations that have made outstanding contributions to protecting the environment through superior energy efficiency achievements. The Excellence Award for ENERGY STAR Promotion is awarded to organizations that have planned and executed a successful promotion or consumer education campaign around ENERGY STAR.

  • Globe Electric is a market leader for lighting-emitting diode (LED) bulbs. The company is receiving ENERGY STAR recognition for effectively promoting its ENERGY STAR certified products and for its notable community outreach programs.
  • L’Image Home Products designs, develops, and manufactures a wide range of lighting products and brings affordable, energy-efficient lighting products to a variety of retail channels across North America. L’Image Home Products is receiving ENERGY STAR recognition for generating substantial growth in the utility rebate sector around ENERGY STAR certified lighting.

An awards ceremony will take place in Washington, D.C. on April 20, 2018. For more information on these and other award winners, visit the U.S. EPA 2018 ENERGY STAR Award Winners page.

Stay tuned to our next issue for an announcement of the 2018 ENERGY STAR Canada Award winners!

Reminder: ENERGY STAR Participants must meet Canada’s regulatory requirements

Canada and the United States have shared their ENERGY STAR certified product finder since 2014. Products that appear on the list and are also subject to Canada’s Energy Efficiency Regulations must still meet all the requirements set out in the Regulations.

Before a regulated product is imported into Canada or shipped between provinces it must:

  • meet minimum energy performance standards
  • be tested to the test standard required by the Regulations and bear an energy efficiency verification mark authorized by a certification body accredited by the Standards Council of Canada
  • be reported on an energy efficiency report which has been submitted to NRCan
  • import information about the product must be provided to Canada Border Services Agency (CBSA).

ENERGY STAR certification does not negate these requirements.

To find out if your ENERGY STAR product is a regulated product in Canada, contact NRCan’s energy efficiency Compliance Team.

The ENERGY STAR Canada Family continues to grow

As an ENERGY STAR Canada Participant, you’ve already committed your organization to helping Canadians save energy, save money and protect the planet. NRCan now has two new ways for our community to lower their energy bills and increase their competitiveness: ENERGY STAR certification for buildings and the ENERGY STAR Challenge for Industry.

ENERGY STAR certification for buildings: Owners of seven types of buildings are now eligible for ENERGY STAR certification.

This includes:

  • commercial offices
  • hospitals
  • supermarkets and food stores
  • medical offices
  • K-12 school,
  • senior care communities and ice/curling rinks

Why not consider certifying your office building, and becoming the first certified building in Canada? The March 2018 launch of the certification program builds on the launch of the ENERGY STAR Portfolio Manager tool in Canada 2013, a free energy use benchmarking platform. Contact NRCan.ENERGYSTARcertificationbuildings.rncan@canada.ca for more information.

ENERGY STAR Challenge for Industry:
Do you have manufacturing or research & development facilities in Canada? Take the challenge to reduce your facility’s energy intensity by 10% within five years. Launched in October 2017, the challenge is a great way for your organization to demonstrate leadership in the sustainability and clean growth space, to see direct savings from increased energy efficiency, to build an energy management culture in your organization, and to be recognized nationally. Contact ENERGYSTAR-Industry@canada.ca for more information.

Energy Summit 2018 will give you the power to save

Learn how to make your organization more competitive, more profitable and more sustainable through smart energy management at ENERGY SUMMIT 2018!  Targeting Canadian industry and buildings sectors, this year’s event will feature innovative workshops, keynote speakers, networking opportunities with leading industry experts, and the bi-annual CIPEC Leadership Awards Gala. 

NRCan is co-hosting this event with the Canadian Industry Partnership for Energy Conservation (CIPEC) and a private sector partner, Excellence in Manufacturing Consortium.

ENERGY SUMMIT 2018 will take place May 30-31 in Vaughan, Ontario. Register today!

Branding and Marketing

Protecting the ENERGY STAR Brand: A word about participants who conduct residential door-to-door sales

ENERGY STAR Canada regularly works with provincial consumer affairs offices and federal enforcement agencies to combat certain fraudulent practices associated with the door-to-door sales or leasing of heating, ventilation, and air conditioning (HVAC) equipment.

Since 2017, ENERGY STAR Canada has directly received an increasing number of consumer complaints concerning door-to-door HVAC sales and leasing. In some cases, consumers have been misled into believing that ENERGY STAR Canada representatives are visiting their homes; or that the products they are being sold are ENERGY STAR certified – largely because the firms in question use ENERGY STAR certification symbols on their clothing or rental agreements.  

The ENERGY STAR trademarks are owned and registered in Canada by the United States Environmental Protection Agency (EPA).  As an international partner in the ENERGY STAR program, Natural Resources Canada assists in monitoring and combatting the illegal use of the trademarks in promotional and sales literature, equipment information and rental agreements. 

Our primary concern is with the protection of the ENERGY STAR brand’s integrity. Given the persistent challenges with protecting the ENERGY STAR brand in the face of fraudulent door-to-door HVAC sales, ENERGY STAR Canada has instituted a moratorium on signing new HVAC distributors as ENERGY STAR Participants, if door-to-door sales or leasing is a part of their business model.

In an effort to help consumers determine which companies conduct fraudulent practices and what to do if they believe they are victims of fraud, we have updated our online Consumer caution with links to information on regulations in Ontario and Alberta that generally make door-to-door sales of home heating and cooling equipment illegal.

For more information, please contact Caroline Côté by email or call 613-897-2364.

Another new way to say “ENERGY STAR”


In addition to the new “Learn more at energystar.gc.ca” and “We Sell ENERGY STAR” marks introduced earlier this year, Canadian ENERGY STAR for Products participants now have access to an additional symbol, “Ask about ENERGY STAR”.

This promotional symbol is designed to show that an organization offers ENERGY STAR certified products and homes. The rules guiding the use of the “We sell ENERGY STAR” mark in the existing Guidelines for ENERGY STARapply to the “Ask about ENERGY STAR”. Note that it cannot be used to identify a particular product or new home as ENERGY STAR certified. Contact your Account Manager or energystar@canada.ca for more information.

New video about ENERGY STAR certified windows!

windows and doors shop from animated windows video

ENERGY STAR has released an engaging informational video to show consumers how to purchase new energy efficient windows.  Feel free to share with your clients, friends and family so they understand the importance of what you to do to promote energy efficiency!

Participants at work

**NEW FEATURE** Participant Spotlight:

We will be featuring a new participant in each quarterly newsletter.  The company we highlight will be chosen by a random draw, and we will ask them a few questions!
Starting this month with:  Beko US Inc. – Blomberg

Who is Beko US, Inc.?

Beko US, Inc., a subsidiary of Arcelik A.S., is an appliance manufacturer with a growing presence in 140 countries worldwide. Most of our signature appliances feature 95% recyclable components, and the company has developed dozens of eco-friendly technological innovations—from refrigerators that require less energy to run than a 50-watt light bulb, to dishwashers that clean with significantly less electricity and water.  Beko’s appliance brand ‘Blomberg’ is distributed in the Canadian market.

Why is ENERGY STAR important to you?

The company is committed to developing highly energy efficient electrical appliances that deliver exceptional value and superior quality.  In 2017 and 2018, Beko US, Inc. received the U.S. Environmental Protection Agency’s ENERGY STAR Partner of the Year Award for its outstanding contributions to protecting the environment through energy efficiency. 

Which products are you most proud to offer?

Beko offered 22 ENERGY STAR certified family series of products in 2017, and their Heat Pump Dryer was awarded 2018 Most Efficient in the dryer category. The closed loop heat pump circulation system reduces energy usage by 50% over standard dryers. In addition, the Washing Machine was awarded 2018 Most Efficient in the small compact category.  We market our Blomberg laundry pair as, “The Ultimate Energy Efficiency Duo.”

Thanks to all our new ENERGY STAR Canada participants!

Thanks to all our new ENERGY STAR Canada participants, 11 so far in 2018 at last count: Trinity Energy Group, NZP Fenestration, Guaranteed Windows & Doors, Advanced Home Services, Tropical Heating and Air Conditioning Ltd., Restaurants Canada, Everbright Lights Inc, MW LED Inc. Novair Heat Pumps Inc., Beko US Inc.

And big *hand claps* to all of our 1,500+ participants for helping Canadians become more energy efficient one product at a time!

Be a market leader—join ENERGY STAR!

Technical specifications: In development or updates


Televisions—Version 8.0

The ENERGY STAR technical specification for televisions was finalized and will take effect on March 1, 2019. In response to industry feedback following the release of a revised Final Draft in October 2017, further adjustments have been made:

  • To ensure alignment with upcoming changes to the U.S. federal “Uniform Test Method for Measuring the Energy Consumption of Television Sets,” which will be informed by the just-finalized Consumer Technology Association (CTA) 2037-B test method, the final specification is structured such that the ABC persistence requirements default to the Federal test method upon finalization.
  • The requirements around consumer alerts when television settings are changed have been adjusted to reduce the need for warnings.
  • The specification’s effective date has been shifted to better align with the model year cycle.

Effective immediately, manufacturers may elect to have their CB certify eligible products to the Version 8.0 requirements. After August 15 2018, CBs will be instructed to stop certifying new product submittals to Version 7.0. All televisions manufactured as of March 1, 2019, must meet Version 8.0 requirements to bear the ENERGY STAR mark.

For more information, visit the television product development web page.

Heating, cooling and ventilating equipment

(In development) Central air conditioner and air source heat pump –Version 6.

Webinars will be held with interested stakeholders to discuss this revision and address stakeholder questions. Materials related to this process will be posted to the a/c product development web page, stay tuned!

(In development) Ventilating fans—Version 4.1

The technical specification for ventilating fans is currently under revision. The revision proposes to include supply fans for ENERGY STAR certification in addition to the exhaust-only ventilation currently covered. The changes will not affect currently certified models.

A stakeholder webinar was held on March 8, 2018. Webinar slides and stakeholder comments are posted on the product development web page. The revision is expected to be finalized in the spring of 2018, at which point, in-line supply fans may immediately be certified.

For more information, visit the ventilating fans product development web page.


Light fixtures (luminaires)—Version 2.1

Minor adjustments to the ENERGY STAR light fixtures (luminaires) specification have been finalized in a 2.1 revision. Current certifications will not be affected by these changes.

For more information, visit the luminaires product development web page

Office equipment

Computers—Version 7.0

The technical specification for computers was finalized and will take effect on November 16, 2018.

The Version 7.0 specification will recognize the top performing computer products on the market. ENERGY STAR certified computers will use, on average, 25% less energy than standard notebook computers.

Effective immediately, manufacturers may elect to have their Certification Body (CB) certify eligible products to the Version 7.0 requirements. After July 2, 2018, CBs will be instructed to stop certifying new product submittals to Version 6.1. All computers manufactured as of November 16, 2018, must meet the Version 7.0 requirements to bear the ENERGY STAR mark.

The final version and all supporting documentation are available at the computers product development web page.

(In development) Computers—Version 8.0

In response to comments received during the Version 7.0 specification process, discussions have opened on the development of an ENERGY STAR computers specification Version 8.0. 

For more information and to see webinar slides relating to the discussions, visit the computers product development web page.

(In development) Imaging equipment—Version 3.0

Imaging Equipment Draft 1, Version 3.0 and Draft 2, Version 3.0 Test Method have been released for review. A stakeholder webinar was held on March 28, 2018. Feedback was requested by April 10 and will be posted for review. 

For more information, visit the imaging equipment product development web page.

Data Centres

(In development) Servers—Version 3.0

A stakeholder webinar was held on March 12, 2018 to discuss the Version 3.0, Draft 3 ENERGY STAR Computer Servers Specification.

For more information and to view the webinar slides, visit the computer servers web development page.

(In development) Data centre storage—Version 1.1

Final test method: Amendments have been finalized. These amendments enable manufacturers to test products that support File I/O storage functions entirely or as an additional capability. Currently certified products will not need to be re-tested to maintain ENERGY STAR certification.

Draft specification: Stakeholder feedback was received on the proposed Version 1.1 revision, particularly on the effective date. Given the comments received, the revised test method is being published in advance of the release of the Version 1.1 specification on May 21, 2018 to allow adequate time for manufacturers to test new File I/O based storage products.

For more information, visit the data centre storage product development web page.

Uninterruptible power supplies (UPS)—Version 2.0

Minor clarifications have been made to the UPS Test Method. These clarifications have been carried over from a Version 1.0 guidance document and cover issues such as UPSs that operate with both 3-phase and single-phase power, UPSs that have additional DC-output voltages, and a longer measurement period. There were no changes to the specification. The original guidance document and updated program requirements can be found on the UPS product development web page.

Fenestration (Canada only)

(In development) Windows, doors and skylights

NRCan is in the process of increasing the stringency of both the ENERGY STAR specification for residential windows, doors and skylights and the Windows Most Efficient specification.  Stay tuned, they will be out soon!  Further information is available on the NRCan website.

Other products

(In development) Pool pumps—Version 2.0 and 3.0

The Final Draft Version 2 and Version 3 of the ENERGY STAR technical specification for pool pumps was released on March 9, 2018. Finalization of the specifications is pending with a proposed effective date of January 1, 2019.

For more information, visit the pool pump product development web page

Be a market leader—join ENERGY STAR!

Canadians say the ENERGY STAR symbol is the tool they use most when shopping for energy-efficient products. You can gain a market edge and be a leader in Canada’s energy efficiency movement by joining our voluntary industry-government partnership. It is easy and there is no fee.

Engage online

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ENERGY STAR Canada on Facebook
Like the ENERGY STAR Facebook page to stay connected with everything going on within the program.

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ENERGY STAR Canada on Twitter
Follow @ENERGYSTAR_CAN for tweets on energy saving tips and other important updates related to the ENERGY STAR Canada.

Contact us

Please consult the listing below should you wish to contact your Account Manager or need general information:

Chief, ENERGY STAR for Products
Dianna Miller - 613-947-5001 or email Dianna Miller

Plug load: appliances; electronics; lighting;
data centers; office equipment
Erin Sullivan - 613-947-1219 or email Erin Sullivan

Steve Hopwood - 613-995-6741 or email Steve Hopwood

Heating, cooling and ventilation equipment
Water heaters
Caroline Côté - 613-947-2319 or email email Caroline Côté

Gas and electrical utilities
Major retailers
Caroline Côté - 613-943-0453 or email Caroline Côté

Commercial and institutional sector organizations
Commercial food service equipment
Isabelle Guimont - 613-996-5281 or email Isabelle Guimont

ENERGY STAR brand manager
Stephan Telka - 613-218-6265 or email Stephan Telka

ENERGY STAR brand officer
Rawan Hanhan - 613-943-5316 or email Rawan Hanhan

The ENERGY STAR name and symbol are administered and promoted in Canada by Natural Resources Canada and are trademarks registered in Canada by the United States Environmental Protection Agency.