Service Standards for Restricted Components

Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Explosives Regulatory Division under normal circumstances.

The following is our service standards for high-volume regulatory Restricted Component Seller Enrollment

Service standard:

Decisions are made within 30 days of receipt of an application.

Performance target:

The target for achieving this standard is set at 95% under normal circumstances.

Performance results: 

Performance Reporting
Standard Target 2014–15 2015–16 2016–17 2017–18
95% of decisions are made within 30 days of receipt of an application. 95% 99% 100% 100%  

Application Forms

Please ensure your application includes the completed application forms. Incomplete application will not be processed.

Forms

Guidelines

Brochures

For further information, or to obtain electronic copies (in Word) of noted forms, please contact the Explosives Regulatory Division.

Telephone: 1-613-948-5200
Email: Explosives Regulatory Division

Service feedback:

If you believe the Explosives Regulatory Division (ERD) is not meeting its performance standards, please email the ERD or call 613-948-5200.

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians Web sites.