NRCan NDTCB response to COVID-19 situation
With the ongoing COVID-19 situation, the NRCan NDTCB is working to ensure the health and safety of the public and our team members in accordance with all public safety guidelines. We are closely monitoring the situation and will adjust our business practices and client services rapidly as required. We remain at the ready to assist you as best as we can throughout this situation. We will keep you updated on any developments.
At this time, certification processing and services are likely to be disrupted, delayed, and/or postponed.
Temporary accommodations and extensions relating to initial certifications and renewals/recertifications will be provided for select candidates. Currently, the accommodations are:
- A 6-month extension for NDT renewal and recertification candidates who have certifications that expire from April 15, 2020 to September 15, 2020. This 6-month extension is applied to the current expiry date listed on your certification ID card, and the Directory of Certified Personnel.
- A 6 month extension for NDT initial certification candidates who have examinations in process that expire(d) after March 15, 2020. This 6-month extension is applied to the current expiry date(s) listed on your most recent examination results letter.
- A 6-month extension for XRF renewal and recertification candidates who have certifications that expire from March 16, 2020 to September 15, 2020. This 6-month extension is applied to the current expiry date listed on your certification ID card, and the Directory of Certified Personnel.
- A 6-month extension for EDO photo ID cards that expire from March 16, 2020 to September 15, 2020. This 6-month extension is applied to the current expiry date listed on your EDO
For full details and supplementary verification of certification status, please download and read the NRCan NDTCB COVID-19 Temporary Extension Policy Notice (PDF, 178 kb). The appropriate extension accommodations will be applied automatically (no need for candidate to submit a request) without re-issuance of the corresponding paperwork or documents. As conditions evolve, we will adjust services accordingly—temporary accommodations and extensions may be amended or applied as required. Please check our website regularly for further updates on this rapidly evolving situation. For more details, please contact our office.
Contacting and communicating with the NDTCB:
At this time, we strongly advise that clients and certificate holders refrain from mailing, shipping or faxing certification-related documents and communications; we will be maintaining communication services via email and telephone. We will also not be providing in-person client services at our local office at this time. We encourage clients to provide the NRCan NDTCB with your most up-to-date personal email address and telephone number to avoid interruptions in communication.
For all telephone inquiries, please call our main telephone line: 1-866-858-0473
(Note: other NDTCB telephone lines may not be monitored at this time.)
For email inquiries, send your emails to our main inboxes listed below:
NRCan NDTCB main inbox: email@example.com
NRCan renewal and recertification: firstname.lastname@example.org
EDO written examination: email@example.com
(Note: other NDTCB email inboxes may not be monitored at this time.)
The health and safety for the public is a priority for the NDTCB—we appreciate your understanding and support.
Certifications due for recertification within the transition period
Recertification due dates are fast approaching, with some certificate holders requiring recertification for one or more of their NDT certifications as early as January 15, 2020. Certificate holders who do not successfully complete the required recertification examination(s) by the date that their method/sector-specific recertification is due will:
- no longer hold valid certification
- not be eligible for certification renewal
To avoid processing and examination scheduling delays, and to avoid decertification, the NRCan NDTCB recommends applying for your recertification(s) as soon as possible if one or more of your certifications are due for recertification in 2020, 2021, or 2022 and are within the recertification transition period.
If you apply for your renewal(s) before you complete your recertification examination(s), the NRCan NDTCB will process your application (including fees), but will not renew your certification(s) until you have passed your recertification exam(s). Please note that payment of fees does not complete or guarantee the renewal and recertification processes. Renewal and recertification fees are non-refundable and non-transferable.
Natural Resources Canada (NRCan) manages the national program in Canada that certifies people who perform non-destructive testing (NDT).
NRCan’s National Non-Destructive Testing Certification Body (NDTCB) provides:
- Canadian General Standards Board (CGSB) certification for non-destructive testing
- Portable tube-based X-ray fluorescence (XRF) analyzer operator certification
- The written examination for the Canadian Nuclear Safety Commission’s (CNSC) exposure device operator (EDO) certification (NRCan NDTCB is the qualifying body for this examination)
If you are interested in obtaining a certification, you can learn more about what we do and how to apply in these pages. If you have a certification already, and are simply looking to renew it or recertify, consider going straight to Manage Your NDT Certification or Quick Downloads.
Mandate and objectives
The NRCan NDTCB is dedicated to developing and implementing programs to certify people who inspect the metals, materials, components and structures on critical infrastructure used in the development and use of Canada’s natural resources, transportation, manufacturing, energy and mining and other sectors.
These sectors rely on many non-destructive testing inspection methods and techniques in industries related to aircraft and rail transportation, heavy equipment manufacturing, oil and gas pipelines and refineries, nuclear reactors and generating stations, civil infrastructure and other essential manufactured components.
The NDTCB certification program also aims to continually improve and maintain reliability, security and safety with regards to how metals and materials are used by industries across Canada. The NRCan NDTCB is committed to quality and has achieved certification for its quality management system to the ISO 9001:2015 standard.
Our certification responsibilities
The NDTCB is solely responsible for, retains authority for, and does not delegate its decisions relating to certification, including the granting, maintaining, recertification, expansion and reduction of scope, suspension, or withdrawal of certifications.
The NDTCB understands the importance of impartiality in carrying out its certification activities. Processes are in place to manage potential conflicts of interest and to ensure the objectivity of all certification activities.
The NDTCB strives to ensure that new applications are processed within ten (10) working days of receipt by our office, and that examination results are made available within fifteen (15) working days of receipt by our office. As applications and examinations are processed in arrival sequence, processing times may vary depending on the volume of applications and/or examinations received and are not guaranteed. Incomplete documentation or complexity of routine verifications and checks may also lead to longer processing times.
The NDTCB makes every reasonable effort to ensure candidate applications, examination requests, and certification submissions are completed in accordance with our service standard targets 80% of the time (at minimum). Despite these efforts, there can sometimes be errors, omissions, or delays. NRCan is not responsible for any direct and indirect costs, expenses, or delays that may arise.
Certified personnel and applicants are expected to respond to NRCan NDTCB communication in a timely manner, and inform the NRCan NDTCB of any changes to their name and address/contact information.
Clients are responsible for the official documentation issued to them by the NRCan NDTCB. Fees may apply for the replacement of these documents.
Lost or stolen NRCan NDTCB photo identification (ID) cards must be reported to local law enforcement. The NRCan NDTCB requires a copy of the report, in addition to the “NRCan NDTCB Administrative Services Request Form” and applicable fees prior to issuing a replacement ID card.
The NRCan NDTCB has sole ownership of all paper declarations of achievement and photo identification (ID) cards as issued. This property is subject to update or recall at any time. Clients and certificate holders cannot possess duplicate photo ID cards and/or multiple photo ID cards for the same certification (i.e. NDT, XRF, EDO). Only the most recent ID card issued from the NRCan NDTCB is considered valid. It is the responsibility of the clients and certificate holders to ensure that all previously issued cards are destroyed or returned to the NRCan NDTCB.
Acronyms and Definitions for NDTCB users
The National Non-Destructive Testing Certification Body at NRCan uses a number of acronyms and terms used throughout this site. Here is a quick reference guide.
- CEDO—certified exposure device operator
- CGSB—Canadian General Standards Board
- Client—Individual who has at any point applied to the NRCan NDTCB for certification/examination and who may or may not be a present certificate holder. A client may also be referred to as an applicant, candidate, or certified personnel.
- CNSC—Canadian Nuclear Safety Commission
- EDO—exposure device operator
- NRCan—National Resources Canada
- NDT—non-destructive testing
- NDTCB—Non-Destructive Testing Certification Body
- XRF—X-ray fluorescence
Read about, apply for or update your non-destructive testing certification in accordance with Canadian General Standards Board (CGSB) Standard CAN/CGSB-48.9712-2014 (Qualification and Certification of Non-Destructive Testing Personnel).
Read about, apply for or update your certification for operators of portable x-ray tube-based fluorescence (XRF) analyzers, done in accordance with Health Canada's Safety Code 32 requirements and ISO 20807.
Find out more about NRCan's role in administering the written examination for exposure device operators who want to become certified by the Canadian Nuclear Safety Commission.
Quick downloads: forms and guides
Go straight to this page for application forms, supplementary forms and examination guides for all three types of certification.
Certified personnel directory
View the list of NDT and XRF personnel that are currently certified, and find out when certifications expire (require renewal) and when certifications are due for recertification.
Find quick answers to the most commonly asked questions about the non-destructive testing certification program.
Find out how to contact the NRCan National Non-Destructive Testing Certification Body.
Administrative Services Request Form (PDF, 1.48 Mb)
Download this form to update name, demographic and contact information and to request replacement documentation and/or additional administrative actions.
Manage Your NDT Certification
Do you need to renew, recertify or revalidate your NDT certification? Find out what is required and how to apply.